Daraz Orders, Returns and Claims in One Place

A return can arrive days after the order, in a different store, with a reason you need to read before deciding what to do. A claim has a window, and missing it can cost you the parcel value. Checking each Seller Center by hand is how returns get lost.

Returns and claims sit next to your orders in one list. For each return you see the reason and whether a claim is open, so you know what to file and what is already done.

Open Needs Attention. It is a short list of orders that are late or stuck, across all your stores, so a parcel does not sit with TCS or Leopards while you look at easier orders. Each order shows its items, total and ship-by time.

When an order is ready, mark it ready to ship from the same place and print the label. Marking ready to ship uses 1 credit per order. Looking at orders, returns and claims is free.

The list tells you which returns need a claim. The claim itself is filed with Daraz, and the steps and forms are explained in our guide to the Daraz return claim form.

To understand what returns cost you, include them in your margin with the Daraz profit calculator. Related pages: print smart labels, see payouts and fees and manage many stores.

It is for sellers whose order volume or store count has outgrown checking each Seller Center, and for teams where a packer or manager handles returns for you.